Tag Archives: bpo management

How to Calculate Attrition in BPO ?

What is Attrition in BPO ? A reduction in the number of employees through retirement, resignation or death”. Defining Attrition Rate. Formula Attrition is No. of Attrition / No. of Average employees X 100 Suppose, Total Numbers of Employees = 80 Employees who resigned = 15 (No. of Attrition) New Joinee = 10 Ave. num. […]